This page is a general website notice. It is not legal advice. Clinic patient files and health data may be subject to additional rules. For full compliance, have a qualified lawyer review and customise this text.
1. Who we are
MediDent İstanbul (“we”) operates this website. Contact: info@medidentistanbul.com, +90 549 119 08 19, Acıbadem, Acıbadem Cd. 195F, 34718 Üsküdar/İstanbul.
2. What data we collect via the website
Depending on how you contact us, we may process:
- Identity and contact details (name, phone, email)
- Message content and treatment interest you write in forms
- Photos or files you voluntarily send (e.g. WhatsApp / email)
- Technical data such as IP address, browser type, and cookie/analytics identifiers when you browse the site
We do not ask for national ID numbers or full medical records through the public website form. Clinical records, if any, are handled in the treatment process under separate health-data rules.
3. Why we use the data
- To answer your enquiry and offer a free pre-assessment / quote
- To coordinate appointments, travel or treatment-related communication you request
- To operate, secure and improve the website (including basic analytics)
- Where required, to meet legal obligations
4. Cookies, analytics and ads tools
This site may use Google Tag Manager and a Meta (Facebook) Pixel for measurement and marketing performance. These tools can set cookies or similar technologies and send technical/usage data to Google and/or Meta. You can limit this via your browser settings and platform privacy controls.
5. Who may receive data
We do not sell your contact details. Data may be shared only as needed with:
- Infrastructure providers (e.g. website hosting)
- Form / CRM tools used to receive enquiries (if enabled)
- Messaging platforms you choose to contact us on (e.g. WhatsApp / Meta)
- Analytics / advertising technology providers as above
- Authorities when legally required
6. Retention
Enquiry data is kept only as long as needed for the purpose above or until you ask us to delete it, unless a longer period is required by law. Exact clinical-archive periods are not defined on this website page.
7. Your rights
Depending on applicable law (including Turkish KVKK for relevant persons), you may request access, correction, deletion, or information about processing. Contact info@medidentistanbul.com. We may need to verify your identity before acting.
Last updated: 24 July 2026
Related: Privacy Policy